
Insurance, Social Protection & e-Government Platforms · 24
Health Insurance & Social Security Platforms
I-Santé: end-to-end digital management of health-insurance contracts and claims.
With I-Way GroupWith our partner I-Way Group we bring I-Santé to insurers, mutual funds, social-security funds and large employers: a comprehensive platform for claims, provider networks, third-party-payer operations and member engagement, deployed at scale with national payers and running in more than 90 agencies.
Scope of service
- Individual and group contract management
- Claims and reimbursement processing
- Third-party-payer network management and provider invoice settlement
- Medical, medication and dental reference registers
- Member extranet and mobile app with real-time claim tracking
- Digital registry office for incoming and outgoing mail
- Integrated document management (EDMS)
- Verification and authentication controls
- Dashboards, analytics and fraud detection
- Call center and member services
Good to know
I-Santé is a product of I-Way Group. Figures and references are I-Way’s own and are available on request.
How we deliver it
- 01
Baseline
We establish what exists, what is required, who owns each dependency and what evidence will demonstrate completion.
- 02
Design
Options are compared for interoperability, scalability, maintainability and total cost of ownership, with security built in.
- 03
Implement
A controlled sequence of configuration, development, integration, migration and testing that limits disruption.
- 04
Operate
Runbooks, named ownership, training and a stabilization period so the capability holds under real workloads.
Related services
Start with a technology assessment
Whether the priority is a new enterprise network, a secure records platform, ERP modernization, cyber resilience or offline AI, we can structure the problem into an actionable delivery plan.