Insurance, Social Protection & e-Government Platforms · 24

Health Insurance & Social Security Platforms

I-Santé: end-to-end digital management of health-insurance contracts and claims.

With I-Way Group

With our partner I-Way Group we bring I-Santé to insurers, mutual funds, social-security funds and large employers: a comprehensive platform for claims, provider networks, third-party-payer operations and member engagement, deployed at scale with national payers and running in more than 90 agencies.

Scope of service

  • Individual and group contract management
  • Claims and reimbursement processing
  • Third-party-payer network management and provider invoice settlement
  • Medical, medication and dental reference registers
  • Member extranet and mobile app with real-time claim tracking
  • Digital registry office for incoming and outgoing mail
  • Integrated document management (EDMS)
  • Verification and authentication controls
  • Dashboards, analytics and fraud detection
  • Call center and member services

Good to know

I-Santé is a product of I-Way Group. Figures and references are I-Way’s own and are available on request.

How we deliver it

  1. 01

    Baseline

    We establish what exists, what is required, who owns each dependency and what evidence will demonstrate completion.

  2. 02

    Design

    Options are compared for interoperability, scalability, maintainability and total cost of ownership, with security built in.

  3. 03

    Implement

    A controlled sequence of configuration, development, integration, migration and testing that limits disruption.

  4. 04

    Operate

    Runbooks, named ownership, training and a stabilization period so the capability holds under real workloads.

Start with a technology assessment

Whether the priority is a new enterprise network, a secure records platform, ERP modernization, cyber resilience or offline AI, we can structure the problem into an actionable delivery plan.

Talk to us